Front desk and Operations Intern Vacancy

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Front desk and Operations Intern

The successful candidate will be responsible for performing specific receptionist duties specifically aimed at maintaining a professional and friendly atmosphere within the reception area as well as general administrative duties to assist in managing supply and demand of office facilities.

Key responsibilities

  • Answer all calls at the switchboard in a friendly and welcoming manner and transfer them to the relevant team members.
  • Take messages from calls as well as guests that arrive at the offices and ensuring that team members receive the message with all the correct information.
  • Ensure all guests are seated and have been offered a beverage before all meetings
  • Ensuring the front desk area is kept clean and tidy at all times
  • Responsible for receiving and distributing any parcel deliveries
  • Greet guests on their arrival and ensure that they are comfortable while they wait; and direct guests to the relevant team member.
  • Assist with general office administration, which includes but is not limited to ordering stationery and ensuring that par levels are maintained.
  • Ensure that the telephonic system is in excellent working order and report any irregularities.
  • Maintain a professional and friendly atmosphere within the front desk area.
  • Assist with administration functions such as electronic file management, calendar
  • events and email communication.
  • Assist with the maintenance and administration of the divisions project management system.
  • Assist with the maintenance of divisional spreadsheets and documentation (MS
  • Excel and Word).
  • Assist with the administration functions of the various departments by supporting the Operations Manager and team.
  • Record and enter communication and information into relevant documentation
  • and inform stakeholders as directed by the Operations Manager.
  • Assume ownership for performing division-specific responsibilities.
  • Provide detailed feedback, on all relevant topics, to the Operations Manager.

Job requirements

  • Strong spoken and written English.
  • Attention to detail.
  • Skill in organising time and establishing priorities.
  • Computer literacy, including competence in using programs such as a web browser, Word, and Excel.
  • Strong interpersonal skills.
  • Previous reception experience preferable.
  • A willingness to learn and work as part of a team.
  • The ability to take initiative and think outside the box.

Job specific competencies

  • Excellent organisation skills. 
  • Team player.
  • Stress-management.
  • Dedication to quality and service.
  • Interpersonal skills.
  • Passion and a 'can-do' attitude.

Remuneration:  Negotiable depending on experience
Job level:  Junior
Type:  Permanent 40-hour working week Overtime, afterhours and shift work may be required at times
Reports to:  Central Ops Manager and team
Start Date:  As soon as possible
Reference:  #GSFDI