UCT Professional Communication and Management | Short course

The course in a nutshell:

• Learn the skills to manage information and communication efficiently so that timely, relevant and accurate information is available to managers and colleagues at all levels
  
• Gain a solid foundation in professional administration and office management
  
• 10-week part-time course presented online throughout South Africa
• Results in a Certificate in Professional Communication and Management from the University of Cape Town

Course modules:

Module 1    Business documents
Module 2    Communication in a multicultural society
Module 3    Word processing and new media communication
Module 4    Internet, email and telephone management
Module 5    Office administration
Module 6    Information management
Module 7    Meeting management and presentation skills
Module 8    Organisation and personal effectiveness
Module 9    Event organisation
Module 10  Basics of project administration and support management

Who should attend this course?

The course is suitable for anyone interested in developing his or her office administration and management skills. Whether you are interested in entering this field for the first time or have worked as a secretary, personal assistant, office manager or receptionist for a number of years and wish to update and improve your knowledge, this course will assist you in achieving your goals. Owners of small or medium businesses and entrepreneurs who need to manage many of the administrative functions of the business themselves will also find this course to be an important step in reaching their business' full potential.

For more details, please contact:

Contact person: Tamsin
Telephone: +27 (0)21 447 7565
Email: tamsin@getsmarter.co.za