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Module 1 Introduction to operations and systems thinking
Module 2 Process types, management and measurement
Module 3 Location and capacity management
Module 4 Forecasting and financial controls
Module 5 Organising and managing people
Module 6 Production and service planning
Module 7 Project management
Module 8 Inventory and supply chain management
Module 9 Quality management
Module 10 Operations strategy and lean thinking
This course is suitable for anyone who wants to acquire or sharpen their skills in the area of operations management. More specifically, this course is designed for current operations managers, logistics managers, supply chain managers, project managers, customer service managers and line managers. The content is also relevant to business owners, general managers, entrepreneurs and those who occasionally need to oversee operations as part of their job.
Contact person: Dominic
Telephone: +27 (0)21 447 7565
Email: dominic@getsmarter.co.za
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