UNIVERSITY OF CAPE TOWN
Professional Communication and Office Management online short course
Why this course?
Professional administration and office management skills have become the cornerstone of efficient 21st century organisations. All organisations rely on employees to ensure the smooth running of their business; this is particularly true for the area of office management.
This highly practical 10-week short course equips you with the tools and skills needed to successfully and professionally manage the administrative function of a business. Learn how to optimise your office and people management skills, while executing a diverse range of responsibilities and office procedures.
Is this course for you?
Whether you are hoping to advance your career by making a smooth transition from a secretarial or administrative role to that of an office professional, or you are looking to change careers and excel in your position by understanding exactly what a company requires of you, this course can assist you. If you are a small-business owner, this course will help you grow your business by equipping you with the skills needed to perform administrative work efficiently and productively, leaving more time to focus on your core business offerings.
What you will learn
- Orientation module Welcome to your Virtual Learning Environment
- Module 1 Business documentation
- Module 2 Communication in a multicultural society
- Module 3 Word processing and new media communication
- Module 4 Internet, email and telephone management
- Module 5 Office administration
- Module 6 Information management
- Module 7 Meeting management and presentation skills and tools
- Module 8 Organisation and personal effectiveness
- Module 9 Event organisation
- Module 10 Basics of project administration
The Virtual Learning Environment | Discussion Forum Posts
Take a look at what learners had to say on the discussion forums for the UCT Professional Communication and Office Management course.
For more detailed information on each module, download your free information pack now.
Your success team
Business Communication Specialist
Claire is an experienced and passionate teacher who is an expert in office administration. She lectured and managed Montrose Business College for over 14 years, and has been involved with various skills training and upliftment projects for disadvantaged students. Claire is a firm believer in career-based training, believing that students should seek out courses that will equip them to handle the requirements and pressures of the business world.
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“Besides the obvious boost to my marketability, the course helped me to sharpen the edges of my service delivery on the job.”