Operations Management online short course

Course starts: 7 November 2016
Registrations close: 1 November 2016
Course fees: R13,500
Course starts: 5 December 2016
Course fees: R13,500

Why this course?

In a bid to stand out from competitors under the watchful eye of a well-informed consumer, businesses are desperately searching for ways to increase efficiency and be more innovative. One of the most effective and often underestimated ways this can be achieved is through an improvement of internal processes and administrative practices, or as it's more commonly known, operations management.


Course overview

This practical University of Cape Town 10-week course will provide you with the working knowledge and practical skills relevant to successful operations management in both its organisational and managerial context. With one of the best short courses in South Africa, learn to identify and evaluate operations-related problems and find the most effective and efficient solutions that improve internal processes and systems within any business or industry, to result in maximised profit and success. This UCT course focuses on quality business management, ensuring you identify the ways to improve your organisation.

Is this course for you?

This University of Cape Town operations online course is for you if you want to move into an operations role and are looking for an appropriate knowledge base to launch a career from, or if you’re currently employed in the production and operations function of a business, organisation or institution, and are looking to move into that function. This UCT Operations Management course is especially relevant if you’re looking for transferrable skills that can be applied across industries, in order to step up your career and broaden your opportunities.

What you will learn

  • Orientation module Welcome to your Online Campus
  • Module 1 Introduction to operations management
  • Module 2 Process types, management and measurement
  • Module 3 Location and facility design
  • Module 4 Forecasting, demand and capacity management
  • Module 5 Organising and managing people
  • Module 6 Production and service planning
  • Module 7 Project management
  • Module 8 Inventory and supply chain management
  • Module 9 Quality management
  • Module 10 Operations strategy and lean thinking

Your success team

Ci images howard rostron 100x100px


Career Facilitator

Howard Rostron's career within the fields of Operations Management and People Development spans over two decades. The foundation of his experience is grounded in over 10 years in operations with Engen. He has also gained invaluable insights into the area of people development by operating as an independent consultant, providing workshops, development programmes and lecturing for numerous organisations across South Africa.

Lerisa roberts


Business woman and coach

Lerisa is the founder of CareerWize Consulting, a management consulting and human development interest, and she previously operated as GM of a specialist engineering company which operated in the UK, South Africa, and Sub-Saharan Africa. She has a passion for people and education and believes in education as a liberator of people, organisations and entire nations.

Here's how we've improved lives through better education

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Take the readiness test

This Readiness Test will help you assess your preparedness for this course by asking you a few quick questions relating to time management, technological requirements, your expectations, and the subject matter level - to help you confirm that this online course is the right fit for you.

Take the test

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