UNIVERSITY OF CAPE TOWN
Guest House Management online short course
Why this course?
Starting and running a guest house is an attractive venture for homeowners and entrepreneurs looking for a people-centric, rewarding and fun career. However, the competition in this industry is steep, and if you’re hoping to enter the accommodation industry, you need to ensure you’re equipped with the right knowledge and skills to give your establishment a competitive edge and the best chance of success. Successful guest house owners and managers have skills in as diverse fields as financial management, administration, communication, staff supervision, facility management, marketing, and interior design - all skills that you’ll learn on this course.
This highly practical 10-week short course teaches you everything you need to know about starting and running your own guest house, including choosing the right location, hiring staff, dealing with the practicalities of day-to-day management and marketing your guest house. Gain insight into the South African tourism industry, and the various players in the industry; as well as understand the legal requirements of opening and running a guest house in South Africa.
Is this course for you?
Whether you are a budding entrepreneur or a homeowner looking for a new challenge, this course will teach you everything you need to know about starting a successful guest house business. Those already working in the hospitality industry will be able to make the move to a management position and current guest house owners and managers will be able to advance their careers or grow their businesses by ensuring that they possess all of the necessary knowledge and skills for successful guest house management.
What you will learn
- Orientation module Welcome to your Online Campus
- Module 1 Understanding the tourism industry
- Module 2 Planning stages
- Module 3 Finance and financial management
- Module 4 Legal requirements
- Module 5 The guest house
- Module 6 Communication and customer service
- Module 7 General management
- Module 8 Day-to-day operations
- Module 9 Understanding marketing
- Module 10 Website planning
Your success team
CORINE VAN DYK
Guest House & Hospitality Management Specialist
Corine van Dyk has extensive experience in the hospitality industry, having run her own successful guest house for nearly 17 years, and consulting for guest houses all over the country. She was the chairperson for the B&B Association of Pretoria for 7 years; Chairperson for Business Chambers Tourism; creator of two well-known Associations in South Africa; and a Tshwane Business Woman’s Award winner in 2006. She also started the first Hospitality & Tourism Conference to be held in South Africa, and every year after that for eight years.
Here's how we've improved lives through better education
“The course has made the dream of operating my own guest house tangible.”