UNIVERSITY OF CAPE TOWN
Executive Support online short course
Why this course?
Executive Support is a vital function in ensuring the efficiency and success of a business and its leadership. Commonly referred to as Executive Assistants or PAs, Executive Support staff make decisions that affect the entire company, taking on the responsibility of an administrative assistant, researcher, communicator, correspondent and office manager.
Take a look at the sneak peak of Module one:
This highly practical 10-week short course will empower you with the skills, competencies and theoretical knowledge base relevant to the support function within an organisation, in the South African context. On completion of the course, you will feel confident in your ability to communicate effectively; manage conflict; coordinate organisational finances, projects, teams and events; and perform a variety of high-level administrative tasks.
Is this course for you?
If you are already in the executive support profession, this course will give you the opportunity to formalise your training, and will provide you with both technical and practical skills that you can apply immediately and with confidence. This course is aimed at executive assistants, administrative assistants, personal assistants, clerks, secretaries, office managers, office supervisors, office administrators and managerial assistants. It will also help individuals from various fields to draw from an existing skills base and adapt them for the role of an executive assistant in any corporate environment, including retail sales assistants, customer service representatives, hospitality assistants and managers, teacher’s assistants, and medical and dental assistants.
What you will learn
- Orientation module Welcome to your Online Campus
- Module 1 The corporate environment and executive support
- Module 2 Advanced executive administrative support
- Module 3 Effective communication and conflict management
- Module 4 Advanced computer practices
- Module 5 Written communication and presentation skills
- Module 6 The fundamentals of financial management
- Module 7 Corporate project and events management
- Module 8 Leadership and people management
- Module 9 Staff training and development
- Module 10 Self-management skills
Your success team
Business Communication Specialist
Claire is an experienced and passionate teacher who is an expert in office administration. She lectured and managed Montrose Business College for over 14 years, and has been involved with various skills training and upliftment projects for disadvantaged students. Claire is a firm believer in career-based training, believing that students should seek out courses that will equip them to handle the requirements and pressures of the business world.
Here's how we've improved lives through better education
“It has given me knowledge and skills that I need to do my job effectively and which I can use on a daily basis. The end result – a certificate approved by UCT – gives me some back-up to substantiate the work that I do.”