Luvo Ntezo, Sommelier of the Year 2008 - "The website is well designed and you are kept well informed. Great attention to detail by staff. World Class!" Iske van den Berg - "Overall I found the course to be outstanding - thank you very much for a well thought through curriculum and excellent study material." Sonya McManus - "The delivery of the course was top-notch! I was impressed by the support, following up and general efficiency of the online method." Colette Maasdorp - "Excellent support and although its distance learning it feel as if your lecturer is just next door!" Rhona Saayman - "Your e-learning facilities are of a high standard and I am pretty sure that your \"behind-the-scenes\" is very well organized. " Rose Stapleton - "This course has exceeded my expectations with regards to content and ease of use. Well done and thank you." Corrie van Schalkwyk - "Getsmarter is a professional training institute and I have not stopped speaking to colleagues about the excellent service I have received so far." Annelie Wada - "Overall an excellent course! Love the discussion board especially. Love to hear first hand stories from other students - their experience is invaluabl" Hannelore Harms - "GetSmarter delivery model is outstanding; it\'s opening a new way of extending knowledge in your own time at home." Laura Brewer - "I enjoyed the course. Getsmarter has done a fantastic job of facilitating the distance learning." Miranda Majiet - "I really love the setup, it was most convenient to be able to communicate with staff if you have problems. The response was excellent!" Des Jackson - "Material was very well written and so relevant. It is obvious that a lot of work has gone into preparing the course." Vicky Vaughan - "Excellent! I have recommended GetSmarter to a number of friends. I have found the structure to be very user friendly." Pat Gee - "Where and when it matters, a lot of thought has obviously gone into the preparation of the course material." Nicola Slater - "The support from GetSmarter staff is exceptional, professional and friendly too. Excellent!" Hilary Clark - "I think that it delivers an excellent system enabling those who cannot attend courses personally."

Our Courses

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UCT Guest House Management Course

Registrations close: Course begins: Cost:	19 February 2010 1 March 2010 R5, 250 (excl. VAT)

The Course in a Nutshell:

10-week part-time course presented via Internet-based distance learning
Ideal for existing and prospective guest house managers and owners
Highly practical with several assignments completed during the course
Continuous assistance, monitoring and guidance is provided by the Course Convener and Course Coordinator
Includes additional modules on short-term letting and preparing for the 2010 Soccer World Cup
For Student Feedback please click here
Click here to find our more about online learning and how this course is presented

Course Modules:

Module 1	Understanding the Tourism Industry
Module 2	Planning Stages
Module 3	Legal Requirements
Module 4	The Physical Guest House
Module 5	Communication and Customer Service
Module 6	Management
Module 7	Day to Day Operations
Module 8	Understanding Marketing
Module 9	Website Planning and eMarketing
Module 10	The 2010 World Cup

Who Should Attend This Course?

This course has been designed for both current and prospective owners/managers of guest houses, backpackers, boutique hotels, self catering and bed & breakfast establishments.

Prospective Owners - will benefit from the essential practical knowledge required for both planning and establishing a guest house
Existing Managers - will benefit from the in-depth knowledge gained regarding industry best practices and requirements in marketing, law, service, administration, operation and management.

Do you need more information?

Contact Deborah on 021 685 4775 or via email on deborah@getsmarter.co.za

Meet Corine

Corine van Dyk is the Course Convener for the UCT Guest House Management Course. Click here for more information on Corine.